Frequently asked questions
International guests
Is it okay if I do not speak Korean?
Yes. You can contact us in English, Chinese or Japanese.
Can international guests book?
Passport identity verification for international visitors is supported. The booking process may vary by account and payment method. Our reservation page explains the steps. If you have difficulty booking, please email us.
What does Dokchae mean?
At bolda, the space you book is exclusively yours. Bedrooms, kitchen, living space and bathrooms are not shared with other guests.
What currency are the prices in?
All prices are in Korean won (KRW), including tax and cleaning fee.
What time zone are your reply hours in?
Korea time (GMT+9).
Spaces and facilities
How many guests can stay?
Duplex includes 4 guests in the base rate and accommodates up to 8; Skip Floor includes 2 and accommodates up to 4; Duplex + Skip Floor includes 8 and accommodates up to 12. Extra guests cost KRW 30,000 per guest per night. Children under 24 months are not counted in the guest total.
How are the sleeping spaces arranged?
Duplex has 3 bedrooms, including one open-plan bedroom: a bedroom with a door on the ground floor, with a low queen mattress; an open sleeping area upstairs, separated by curtains, with low queen and super-single mattresses; and a bedroom with a door upstairs, with a queen bed. It has 2 bathrooms. Skip Floor has an open sleeping area and a ladder-accessed loft, with no doors separating the sleeping spaces. There are queen and single mattresses in the lower sleeping area, and a single mattress in the loft reached by a ladder. Together, Duplex + Skip Floor has 2 private bedrooms, 2 open sleeping areas and 1 loft. See each space’s page for the floor plans.
Is there a ground-floor bedroom for my parents?
Yes. Duplex has a bedroom with a door and a bathroom on the ground floor, so your parents can stay on that level without using the internal stairs. The bedroom on the ground floor has a low queen mattress and a smart TV.
Who can use the loft?
The Skip Floor loft is reached by a ladder and has 1 single mattress. There is no specific age restriction, but children must be supervised. If using the ladder is difficult, please use the bedding on the lower level.
Can we stay with a baby?
Yes. A high chair can be requested in advance for Duplex, and Skip Floor has a baby floor cushion. Children under 24 months are not counted in the guest total. Duplex has stairs and Skip Floor has a loft ladder, so please supervise children.
Do the curtains and blinds block out light?
Curtains and blinds provide privacy and filter direct sunlight. They do not guarantee complete blackout; soft natural light enters the rooms.
Can 12 people eat at one table?
No. Duplex has a table for 6–8 people, and Skip Floor has a table for 4. Groups usually eat in the Duplex dining area on the ground floor. For a larger group, we recommend splitting between the two tables.
When can we use the pool and outdoor tub?
Skip Floor’s outdoor tub is available all year without advance booking or add-on selection. Fill it yourself with hot and cold water. 1 use per 1 night is included; an additional 1 use costs KRW 30,000. Please ask the host. Use it before 10 pm to respect our neighbours. Use may be restricted for safety during strong winds, cold spells or rain. Duplex’s outdoor family pool operates from July 1 to September 15. Request it by the day before check-in; each 1 fill costs KRW 50,000, with fresh water prepared for your arrival. Requests cannot be accepted on check-in day or during your stay. The pool uses cold water.
What is in the kitchen? Are seasonings provided?
The kitchen has pots, frying pans, cutlery and tableware, a refrigerator, induction hob, microwave, electric kettle and Nespresso coffee machine. Seasonings are not provided for hygiene reasons, so please bring any you need.
Is there a TV and Wi-Fi?
Both spaces have Wi-Fi. There are projectors with 100-inch screens upstairs of Duplex and in Skip Floor. In Skip Floor, you can watch TV, YouTube and Netflix through the projector. The bedroom on the ground floor of Duplex has a smart TV. A property Netflix account is available; accounts for other streaming services are not provided. Instructions are in the remote-control box at the property.
How often are towels replaced?
Bedding is provided for your group. Towels are provided at 2 per guest per night. For stays of 3 nights or more, you can wash and dry the towels. If you need fresh towels, please ask by the day before. We collect used towels and provide fresh ones the following day.
Is there a bidet, water purifier or rice cooker?
No. Bidets, water purifiers, rice cookers and tumble dryers are not provided. A drying rack and multi-plug adapters for overseas plugs are available.
Are there insects by the sea?
As the sea is right in front of the house, you may see crabs and wharf roaches around the property. We work to keep them out of the house. The windows have insect screens to help keep mosquitoes and other insects out. Please keep entrance doors closed, as insects may enter when they are left open.
Rates and booking
How much does a stay cost?
Base rates for 1 night are KRW 400,000–600,000 for Duplex, KRW 250,000–300,000 for Skip Floor and KRW 700,000–920,000 for Duplex + Skip Floor, including tax and cleaning fees. Rates vary by weekday, weekend and peak season (July, August and December). Special rates apply on holidays and selected dates.
Why do prices differ between booking platforms?
Coupons, member discounts and promotions differ between platforms, so the amount you pay may vary. The website shows bolda’s base rates. Please check the final total on the booking screen.
Is there a discount for longer stays?
For bookings of 2 or more nights, each additional night is discounted by KRW 10,000 for Duplex and Skip Floor, and KRW 20,000 for Duplex + Skip Floor. Rates on other booking platforms may vary with promotions and booking conditions.
What additional charges are there?
Guests above the included number: KRW 30,000 per guest per night. Infants under 24 months are not counted toward the guest total. Early check-in and late check-out: Generally not available. Please obtain approval from the host by the day before. If approved, the following rates apply. Duplex / Skip Floor: KRW 30,000 per additional hour Duplex + Skip Floor: KRW 50,000 per additional hour Family pool: Available with Duplex or Duplex + Skip Floor, during summer from July 1 to September 15. The fee is KRW 50,000 per fill. Please request it by the day before check-in. Requests cannot be accepted on the check-in day or during your stay. Additional outdoor tub use: Available with Skip Floor or Duplex + Skip Floor. 1 use per night is included. Additional use costs KRW 30,000 per use.
How do I book?
Check dates and choose your space on our reservation page, then follow the booking guide to make your reservation. If you need help choosing dates or a space, email us and we will help you find an option that suits your group.
How do I change or cancel my booking?
For bookings made through a booking platform, request changes or cancellations through that platform; its conditions apply. For exceptional direct bookings, contact us. See our stay guide for detailed cancellation and refund conditions. Dates are calculated in Korea Standard Time (KST).
See our stay guide →Can I book directly?
If you have difficulty booking, please email us your requested dates, guest count, name and contact details. We will check availability, reply and help you through the booking confirmation process.
Check-in and your stay
What are the check-in and check-out times?
Check-in: from 4pm · Check-out: by 11am Self check-in: We send arrival instructions containing the door code on the morning of your check-in day. You can enter even if you arrive late. Please let us know if your arrival time changes significantly.
Can we check in early or check out late?
Early check-in and late check-out: Generally not available, to allow time for cleaning, preparation and the host’s rest. Please obtain approval by the day before. If approved, Duplex / Skip Floor costs KRW 30,000 per additional hour, and Duplex + Skip Floor costs KRW 50,000 per additional hour.
Can we leave our luggage before check-in?
You can leave luggage from 11:30am am on your check-in day. Please let us know your arrival time in advance so we can prepare.
Can we bring pets?
No. Pets are not allowed, to protect furnishings and help prevent allergies for the next guests.
Can we cook meat or fish, or have a barbecue?
Light cooking is welcome, but please do not grill or steam meat or seafood, cook dishes with lingering smells, or use portable burners indoors. Barbecues are not allowed indoors or outdoors, and barbecue equipment is not provided.
Is smoking allowed?
No smoking indoors. Please smoke outside the entrance and put cigarette ends in the rubbish bin yourself.
Can we put up birthday decorations or take photos?
Yes. Please put up decorations without damaging surfaces or finishes. You may take photos for personal events. Please contact us separately about commercial shoots or venue hire.
Can people outside our booking visit?
No. Visitors and overnight guests outside the booked guest group are not allowed. Bedding is prepared for the booked guest count. Please include children aged 24 months and over in your booking.
Can we use bolda for a workshop or group retreat?
Yes. Please tell us your guest count and purpose in advance. Parties and events require prior agreement. A KRW 300,000 facility deposit is paid with the booking and returned after a property check on the day of check-out. There is no fixed schedule of deductions.
How should we dispose of rubbish?
Please separate your rubbish for recycling. If rubbish builds up indoors, follow the disposal instructions provided at the property.
Location and transport
Can we get there without a car?
We recommend a rental car or taxi. bolda is in a quiet coastal village with few restaurants or convenience stores within walking distance. Supermarkets and convenience stores are about 5 minutes away by car. Request airport pickup by the day before check-in, and we will explain the fare and how to use the service.
How long does it take from Jeju Airport?
About 20 km and 40 minutes by car, depending on traffic.
How many cars can we park?
Parking is available for at least 2 cars. If you are bringing 3 or more, please let us know in advance so we can show you the parking locations in your check-in instructions.
Where are the nearest supermarkets and convenience stores?
Hanaro Mart (Hamdeok Nonghyup main branch) and CU (Jeju Hamdeok Seoubong branch) in Hamdeok are about 5 minutes away by car.
How far is Hamdeok Beach?
About 8 minutes by car (3.3 km). Gimnyeong Beach is about 15 minutes away, and Woljeongri Beach about 19 minutes.
Guest reviews of bolda
Read what guests have shared about their stays at bolda across booking platforms.
Our family of 7 had a great time here! The space is exactly as described & pictured.We stayed as three families, 9 people in total, and had a very good experience.Translated by the host
View original review
我们三组家庭9个人入住,体验非常好。
It's incredibly cozy and lovely, just a one-minute walk to the beach where you can enjoy stunning sunsets.I think it's ideal for a nice getaway with your partnerThis was a return visit, and the bedding, heating, hot water, towels, music and fragrance were all still perfect.Translated by the host
View original review
재방문이었고 여전히 침구, 난방, 온수, 수건, 음악, 향 모든게 완벽했습니다.
I am quite particular about cleanliness, and everything was clean, which made the stay even better!Translated by the host
View original review
제가 청결에 예민한 편인데 모두 청결해서 더 더 좋았구요!
It's incredibly cozy and lovely, just a one-minute walk to the beach where you can enjoy stunning sunsets.This was a return visit, and the bedding, heating, hot water, towels, music and fragrance were all still perfect.Translated by the host
View original review
재방문이었고 여전히 침구, 난방, 온수, 수건, 음악, 향 모든게 완벽했습니다.
My parents loved how comfortable the beds were, and our child loved it too!!Translated by the host
View original review
부모님도 잠자리가 너무 편하다고 좋아하셨고, 아이도 너무 좋아했어요!!
As soon as we walked in, there was a gentle fragrance and a welcoming warmth. Thanks to the very clean accommodation and facilities, our family had such a happy Christmas holiday.Translated by the host
View original review
들어서자마자 은은한 향에 따뜻한 온기 너무 깨끗한 숙소와 시설덕에 가족들과 너무 행복한 크리스마스 연휴를 보내다 왔습니다.
I was worried because it was our first trip as a whole family with our 12-month-old baby and my parents, but we had a comfortable stay, relaxing and spending time together.Translated by the host
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12개월 아기와 부모님 모시고 온가족 첫 여행이여서 걱정을 많이 했는데 숙소에서 편하게 쉬고 놀다왔어요.
My parents used the ground floor, while the rest of us used the upstairs floor. It felt just right.Translated by the host
View original review
부모님이 1층을 사용하시고, 그외 2층을 사용했는데 딱 적당했던것 같아요.
I think it's ideal for a nice getaway with your partnerI am quite particular about cleanliness, and everything was clean, which made the stay even better!Translated by the host
View original review
제가 청결에 예민한 편인데 모두 청결해서 더 더 좋았구요!
This is where I always come when I want to truly rest in Jeju.Translated by the host
View original review
제주에서 온전히 쉬고싶을 때 항상 방문하는 곳이에요.
It looks just like the photos. In person, it is even cleaner, with a simple, warm feel.Translated by the host
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사진과 같아요. 직접보면 더 깨끗하고 심플 따뜻합니다.
Our family of 3 had everything we needed in Skip Floor, and my primary-school daughter really loved the loft-style upper-level bed (?).Translated by the host
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스킵플로어는 3인 가족이 이용하기에 부족함이 없고, 다락처럼 구성되어있는 2층침대(?)를 초등학생 딸이 정말 좋아했어요.
Our family of 7 had a great time here! The space is exactly as described & pictured.We stayed as three families, 9 people in total, and had a very good experience.Translated by the host
View original review
我们三组家庭9个人入住,体验非常好。
It is a space where we could spend time both apart and together, so even with 8 adults, it worked very well.Translated by the host
View original review
"따로 또 같이" 할 수 있는 공간이라 어른 8명 가도 충분히 좋았어요.
My husband rarely says whether he likes or dislikes something, but he said this was his dream home. It was beyond wonderful.Translated by the host
View original review
좋다싫다 말을 잘 안하는 남편이 본인이 생각하는 꿈의 집이라고 할정도로 멋짐 한도초과 였습니다
Even for our large family of more than 10 people, there were enough everyday items and supplies for a comfortable stay, and everything was very clean.Translated by the host
View original review
10명이 넘는 대가족이 지내는데도 불편함이 전혀없을 정도로 생활도구 및 비품이 충분했으며, 청결상태도 매우 좋았습니다.

